TCFM (Technique Control Facility Management.) leads the development of integrated facility management services which will define the future of Indian cities through its innovative approach to infrastructure development. The Bangalore-based company TCFM operates facility management services across 10 states which span more than 110 million square feet of space through its workforce of 14,000 trained professionals.
The CEO Ashwini Walawalkar leads TCFM to become one of India’s top Integrated Facility Management (IFM) organizations which provides complete facility management services from housekeeping to security and technical support and landscaping and payroll management and pest control and energy management. Backed by four ISO certifications and a National Safety Certificate, TCFM continues to set benchmarks for excellence, safety, and sustainability.
Transforming Challenges into Opportunities
For Ashwini, leadership is about redefining perception and purpose. One of the greatest challenges she classifies is that facility management is often seen as a service, not a profession. The Gurukul training centers of TCFM provide young professionals with technical and leadership education to build IFM into a respected career path that offers enduring career development.
The company handles its culturally diverse workforce spread across different states by showing awareness of the differences. TCFM implements cultural inclusion programs and customized training sessions to create a workforce that represents Indian diversity while maintaining uniform excellence throughout the country.
Standing Out Through Innovation and Integrity
TCFM’s strength lies in its ability to blend scale, people, and technology seamlessly. Its tagline—People and Beyond—perfectly captures this philosophy. The company dedicates substantial resources to digital transformation and sustainability initiatives through its adoption of IoT-enabled Building Management Systems and AI-driven energy solutions and robotic cleaning and predictive maintenance tools.
The Integrated Facility Management System (IFMS) operates as a unified platform which tracks assets and monitors compliance while scheduling staff and handling helpdesk requests. The system enables TCFM to achieve operational excellence while fulfilling its mission to create intelligent environmentally friendly facilities.
Culture that Inspires Growth
At its core, TCFM follow the Embassy Group values which include future-first and people-centric and innovation-driven approaches.
“We are on an endeavour to empower people and contribute to our nation by #SkillingIndia”
– Ashwini Walawalkar (CEO – TCFM)
The company’s culture thrives on teamwork and employee development. The LEAP (Learn, Apply, Progress) and CIIP (Continuous Innovation and Improvement Plan) programs at the company enable all staff members to develop skills that exceed their current positions. The organization supports employee pride through its buddy programs and recognition drives and mentorship initiatives which create a sense of belonging for all staff members.
A Journey of Purpose and Progress
TCFM started as Embassy Services’ workforce management division in 2016 before evolving into a complete IFM service provider which now serves various commercial and residential and hospitality and healthcare and industrial clients. The company achieved four ISO certifications while expanding its operations throughout the nation which demonstrates its dedication to excellence.
But beyond the numbers, TCFM’s greatest achievement lies in its impact—creating livelihoods, nurturing talent, and contributing to sustainable development through measurable ESG initiatives.
Leading with Vision
The leadership team at TCFM under Ashwini Walawalkar’s direction upholds operational excellence through her position as one of India’s Top 100 Women CEOs. The leadership team at TCFM works together to accomplish their mission to redefine facility management by integrating people, technology, and sustainability
A Message to Future Entrepreneurs
Ashwini’s advice to aspiring entrepreneurs is simple yet profound: “Facility management is a people business. Success depends on trust, consistency, and skill.”
She believes in focusing on people first—building capable teams, adopting technology early, and leading with sustainability. “Listen to your clients, invest in your people, and stay agile,” she says. “Because in this industry, your workforce isn’t just your strength—it’s your identity.”
TCFM has developed through time by placing people first in all its innovations while service excellence evolved into a caring organizational culture. With a vision to build safe, efficient, and future-ready spaces, TCFM continues to shape a world where professionalism and purpose coexist seamlessly—setting new standards for India’s facility management industry.
