Written By- Jaya Pathak
It is not an unusual coincidence that you somehow experience conflict misfortunes in the workplace as we ever imagine. Due to interaction between individuals of diverse views, personalities and job description, certain conflicts will arise. But the twist here is that conflict is not always a bad idea. Handled properly and clearly, it may even create a future of successful collaboration, cognisance, and even new thoughts.
Diagnosis of a Cause of the Problem
The initial step is to attain the perspective of the real nature of the conflict. Or is it a project level problem such as ambiguous deadlines or duplication of roles? Or did it happen to be personal frustration that led into the workplace scene? The next time you are about to make assumptions, connect the people in an open discussion. Love to ask questions and be a good listener, you may hear about something that you would never dream of.
Providing an open environment for effective Communication
Whether it is workplace and home, in order to nurture a relationship, communication is quite crucial. In workplace, such an open and democratic environment should be provided to individuals which enable them to open up. Without any obstacle and interruption, individuals should be encouraged to speak up. Listening to one another will allow a higher percentage of the miscommunication solved that will not escalate into larger problems.
Reverse the Focus of Finding Solutions rather than Fault
Be less accusatory when solving a conflict. Rather than that, think of how to move on in a realistic, fair manner. Encourage everyone to get involved. The team also feels like they participate in the resolution, more than making the resolution faster.
Remain Cool and Impartial
You are advised to organize yourself to maintain a cold head whether you are leading or being part of the team. Do not allow emotions to get in the way. Be cold, unemotional or neutral. Your calm and collected nature will make a more reasonable dialogue.
Review and Obey
Do not finish up when it appears as though the thing is set in order. Check progress later on. The follow up demonstrates that you are interested in the long-term improvement and that you can be useful to make sure that the resolution can be working.
Learning to Make More of Conflict an Educational Experience
Lastly, have faith in the fact that conflict is an excellent instructor. It shows other paths and makes new ideas accessible. Disagreements can lead to growth as individuals as well as group and can lead to higher levels of creativity and insight when it is demonstrated to be satisfactorily handled. Even the most conflict-laden discourse will turn out to be a gateway to a more productive and healthy work environment in the event of a level-minded and sober attitude.
Must Read:
