In a tech landscape often dominated by innovation and advancement, SalesChoice stands out as a transformative force that enhances topline revenue, reduces operational costs, and optimises profits through AI. Led by Malay Upadhyay, COO, SalesChoice is an award-winning AI SaaS and professional services company. It offers three key products designed to enhance resource productivity. Its flagship product, Sales Insights, analyses sales data to provide not only predictive insights related to sales but also audit the accuracy of its predictions in real-time.
SalesChoice also offers Mood Insights, a social listening app that provides real-time tracking of employees’ moods and motivation levels. It identifies key drivers and emerging controllable issues that could become a significant problem before the leadership is aware of them. This user-friendly yet powerful app offers employees a direct and anonymous way to express their thoughts and concerns to leadership, something they might otherwise find tough to do.
Additionally, for companies with specific business needs or those companies that are not ready to incorporate AI, SalesChoice offers advisory and data science services. These services aim to modernize revenue operations, enhance AI knowledge and capabilities within the organization, and create custom solutions to address business needs.
Man of the Hour
Malay Upadhyay, COO of SalesChoice, is a renowned name in the AI realm, recognized for his commitment to business growth and his expertise at the intersection of business and technology. At SalesChoice, he plays a dual role: driving the company’s growth operations and providing strategic guidance to enterprise clients and public sector organizations across diverse industries.
In recent years, he has pioneered some of the earliest managerial frameworks in AI management. Malay has also served as a board advisor for companies such as Completing and USAII. Additionally, he co-launched the AI Directory and contributed to the European AI Alliance, which helped shape the European Commission’s first AI policy in 2019.
In academics, Malay holds an MBA from Queen’s University (Canada), an MSc in Marketing Management from Bocconi University (Italy), and a Bachelor of Engineering from Manipal University (India).
The Key Inspiration behind Joining SalesChoice
Malay Upadhyay’s journey at SalesChoice was fueled by his passion for technology. AI was right at the forefront of the new technology wave, and it was a field he knew little about when he began his career at SalesChoice. He was drawn by the opportunity to take a hands-on role across various areas of the company as it took an early step into the AI world.
Staying Ahead of the Curve
SalesChoice maintains a strong position in the industry by proactively offering customizable AI models that cater to the unique needs of each business, along with their specific sub-realities. That approach ensures that the AI predictions remain relevant for users. Additionally, the in-built audit mechanism provides a real-time comparison between SalesChoices predictions and actual outcomes. This feature not only fosters user trust in the AI model but also alerts users and the team whenever a model begins to falter due to changing business nuances or other factors.
Milestones Along the Way
Malay Upadhyay has been recognised for his immense contribution to making AI knowledge accessible and understandable to the world. He has developed guidelines to support every aspect of AI, running from organizational set-up to policy framing to investment decision-making and AI execution, all the way to securing individual careers. The extensive range of initiatives aimed at preparing society for an AI-driven future is the result of nearly a decade of dedicated work.
Throughout the journey, he has authored four books, published three courses, and trained over 1000 professionals worldwide who in turn have used Malay’s frameworks in their organizations. Additionally, Malay has been recognised as one of the “Most Influential Business Leaders to Watch” by CEOTime Magazine and the “Top 10 Pioneering Business Leaders” by Mirror Review.
Words of Wisdom
To those looking to learn or leverage AI, Malay recommends ClassesAI.com.
His advice to entrepreneurs: In business, you have to continuously learn and unlearn. The best run businesses strive to achieve operational efficiency without losing sight of the value they create for their customers.
